Serving people with disabilities onboard passenger ships | Marine training course

Deliver exceptional service and ensure accessibility by understanding the needs, rights, and expectations of passengers with disabilities onboard your ship.

Serving people with disabilities onboard passenger ships course

This training course is designed to enhance the competence and confidence of crew members and service staff in providing inclusive, respectful, and safe assistance to passengers with disabilities onboard passenger ships.

With a focus on real-life scenarios and international best practices, the course fosters awareness, empathy, and practical strategies to promote equal access and dignity at sea. Participants will gain a deeper understanding of disability types, communication techniques, mobility support, and regulatory obligations within the maritime industry. 

 

Online course

Duration: half day

Price: EUR 300 (plus VAT, if applicable)

Physical classroom at Greece's facilities

Duration: half day

Price: EUR 330 (plus VAT, if applicable)

 
 

The course aims to inform the participants about the different types of disabilities and provide understanding of their unique needs. Participants learn how to communicate appropriately and assist with respect and sensitivity.

- Development of policies and procedures for addressing accommodation needs of people with disabilities.
- Different types of disabilities and how to provide appropriate assistance.
- Instructions for embarkation / disembarkation (wheelchair ramps, elevators, and wide doorways).
- Accessible facilities for people with mobility impairments.
- Designated reserved spaces for disabled passengers onboard.
- Assistive devices to enhance mobility and communication for disabled passengers.
- Emergency procedures specifically tailored to the needs of disabled passengers.
- Special needs and psychology of people with disabilities.
- Interaction and communication.

 
 

This course is ideal for passenger ship crew, hospitality and front-line staff, managers, and anyone interacting with the public on board cruise ships, ferries, or other passenger vessels. It's also suitable for maritime professionals responsible for safety, customer service, or accessibility compliance.

RINA Attendance Certificate. 

RINA Global Marine Training Centre Marine

5, Aitolikou Street and Kastoros
3rd Floor
Piraeus
Greece

+30 210 4292147